Oh no! If you're looking for support then I may have failed in making the site super easy to use.
The first thing to do is check out the videos I've added to the blog under the 'Help Videos' section. This is where you'll find the basics of how to create and manage your draw. If I receive any feedback on anything that might be confusing, I'll create additional videos or a post to explain it.
If you still aren't sure about something, you can either make a comment in the blog and I'll reply to your comment, or you can send me an email and I'll reply to you personally.
I really enjoy feedback to know if I'm heading in the right direction and to help shape the future product. Please ping me an email with your thoughts on the site and how you think it could be improved.